Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a casino for us to look at? This page explains how to reach the Non Gamstop Casino team and what kind of enquiries we can help with.
Email Us Directly
The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. If your enquiry relates to a specific brand, offer, or piece of information on the site, mentioning the exact page helps us find it quickly and give you a proper answer.
What We Can Help With
- Questions about our reviews — If you want more detail on how we assessed a particular site, such as one of the operators covered on our best non GamStop casinos page, we are happy to explain our reasoning.
- Corrections — Bonus terms, game libraries and payment options at operators outside the GamStop scheme can change without much notice. If you spot something that looks out of date, please tell us so we can check it.
- Suggestions for coverage — If there is a topic around casinos not on GamStop, payment methods, or how UK self-exclusion works that you think we should cover, let us know.
- General feedback — Positive or critical, we read it all and it genuinely informs what we publish next.
- Partnership or media enquiries — If you represent an operator or another business and want to discuss working together, introduce yourself and outline what you have in mind.
What We Cannot Help With
We are an independent comparison site, not a casino operator, a payment provider or a regulator. That means we cannot process withdrawals, resolve account disputes, or make decisions on behalf of any brand listed on our site. If you have an issue with a deposit, bonus or account at a specific casino, that operator's own support team is best placed to help. If your concern involves the UK's self-exclusion scheme itself, GAMSTOP is the appropriate contact for questions about registration, exclusion periods or removal from the scheme.
If you or someone you know is finding gambling difficult to control, please mention this in your message. We take these messages seriously and will point you towards independent support services rather than towards any casino.
How Quickly We Respond
Every message is read by a real person on our team — we do not rely on automated replies to close off enquiries. Our usual response time is within two working days, though it can occasionally take a little longer if we receive a high volume of messages or need to verify a detail before replying.
Why Accuracy Matters to Us
Our ratings and offer details, including welcome packages from brands like Betmica, Kikibet and Betninja, are checked against what operators publish, but terms in this space move fast and Curaçao-licensed sites in particular can revise wagering requirements or spins allocations with little warning. Reader reports help us keep our comparison pages current, so if you have used a site we cover and something did not match our description, we would rather know than not.
Remember that any welcome offer mentioned on our site is available only to eligible new players aged 18 and over, and comes with wagering requirements, maximum bet limits, and expiry terms set by the operator — always check the full terms on the casino's own site before signing up.
Thank you for taking the time to visit this page. We look forward to hearing from you.